To uncover those reasons, we approach every case with an open mind – and that works. Customers thank us after our phone call and pay their debts faithfully. For problematic debts, we waive the collection costs to keep the fines from piling up. It’s a more effective way to collect debts, one that gives people a positive feeling about the outcome. That’s the added value of our ‘People First’ approach and the reason our clients see former debtors return as paying customers.